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Terms & Conditions

Terms & Conditions


  • All prices are in $ (Dollar.).
  • We will not process your order until we receive full payment for the same.


  • All sales are final.
  • We will reproduce your order if we verify that we made an error.
  • We must be notified with 72 hours from delivery of any defects.
  • We may request that you return 100% of a defective order within 5-10 business days before we agree to redo your order.
  • Dundiza will gladly reimburse return shipment costs of authorized exchanges/returns

Liability for errors

We are not liable for errors committed by you during the course of personalizing a product. These errors, though not limited to, may be a result of the following: misspelling, bleeds, grammar, punctuation, or image resolution.


  • We will ship out your order within 5 business days in order to ensure that it reaches its destination within 7 business days.
  • The transit time of 5 days is only an estimate and we are not liable for delays by our shipping partner.
  • If the product you ordered is damaged during shipping we will replace it at no charge to you.